FAQs
Get Informed
We strive for transparency and honesty in all of our customer relationships, and we seek to provide that through our FAQ section. We know how often questions can come up in this industry, and we’re ready to answer all of them. If there’s something we missed please reach out and one of our team members will be happy to help.
What’s the minimum order amount?
Dear customer, the minimum order in one payment is RM12.
Which countries do you ship to?
Dear customer, our delivery service coverage is Malaysia, Singapore, Thailand, Brunei and Indonesia.
Do you accept returns?
Dear customer, to ensure that you are completely happy with your purchase, we do offer 15 days Free Return at zero cost.
Do you accept refund?
Dear customer, simply request for Refund within 15 days of receiving your order. If the request meets our Terms and Conditions, you will receive your refund in full.
Terms and Conditions for Return/Refund?
- Wrong item
- Physically damaged
- Malfunction/Faulty
- Incomplete/Missing items
Still looking for answers? Please get in touch and we’ll get back to you as soon as possible.